Modules Overview - AST Workspace

Get a quick look at AST Workspace’s modules, built to enhance efficiency and automate workflows.

AST-Workspace Modules

Discover how AST Workspace transforms business processes with smart, integrated solutions.

The System Admin Module is the control center for managing user access, security settings, system configurations, and organizational preferences. It allows administrators to customize the platform to fit their business needs—whether it’s defining user roles, setting up financial structures, configuring tax rules, or managing subscriptions.

User Roles & Access Control: Easily assign roles and permissions to ensure employees have access to only what they need. This keeps data secure while streamlining operations across teams.

Tax & Statutory Compliance: Configure tax settings and statutory requirements per country to keep your business compliant with local laws. Avoid penalties and ensure seamless financial transactions with automated tax configurations.

Flexible Access Configuration: Customize login methods, authentication settings, and security protocols to match your company’s policies. With controlled access, your business stays protected from unauthorized changes.

Address Setup & Customization: Go beyond standard addresses by defining location details such as road accessibility or specialized delivery routes. This feature ensures precise and efficient logistics management.

Chart of Account Configuration: Set up and manage your financial structure with a well-organized chart of accounts. This simplifies accounting, ensures accuracy, and supports seamless financial reporting.

Components General Setup: Customize system components to fit your company’s unique workflows, from default settings to automation rules.

The HRMS Module is a comprehensive solution designed to simplify, automate, and optimize all aspects of HR management. From employee onboarding and payroll processing to performance evaluations and compliance tracking, this module ensures smooth and efficient HR operations.

Employee Account Management: Seamlessly create, update, and manage employee profiles in one centralized system. Ensure accurate records, track work history, and streamline administrative tasks with ease.

Automated Recruitment: From personnel requisitions to applicant screening and job offers, automate the entire hiring process to attract top talent faster and reduce HR workload.

Payroll Management: Fully integrated payroll processing—from approved timesheets to salary computations, tax deductions, and 13th-month pay calculations—ensuring accuracy, compliance, and timely payments.

Performance Evaluation: Boost productivity with structured performance assessments. Set key metrics, gather feedback, and track employee growth to drive better business outcomes.

Government Contribution Configuration: Automatically compute and process mandatory government contributions, ensuring compliance with regulations without the hassle of manual tracking.

Elements Configuration for Automated Processes: Customize payroll elements, deductions, and benefits to align with company policies and automate complex calculations for efficiency and accuracy.

The Intranet Module is your company’s centralized digital hub, bringing employees, managers, and teams together in one seamless platform. It provides easy access to company resources, communication tools, and essential HR functions, ensuring a more connected and productive workplace.

Contacts: Easily access employee directories, team structures, and reporting hierarchies at a glance. This feature enhances communication and collaboration across all levels of the company.

E-Submission: Say goodbye to paperwork! Employees can submit leave requests, expense claims, and purchase orders digitally, with seamless integration to AST Mobile and Kiosk for faster approvals.

Member Management: Managers can review and approve timesheets, leaves, and expense requests in one place, ensuring smooth operations and faster decision-making.

Careers: Promote internal growth by allowing employees to explore and apply for job openings within the company, fostering career development and talent retention.

Quick Links: Customize quick links to important company tools, policies, and frequently used systems, making it easier for employees to find what they need instantly.

Contributions: Empower employees to share insights, updates, and important news that will be displayed on the system dashboard and mobile app for company-wide visibility.

The Support Centre Module is your all-in-one hub for managing inquiries, concerns, and issue resolutions across your organization. It ensures that every request is tracked, assigned, and resolved efficiently, creating a responsive and organized support system for employees and customers alike.

Centralized Ticket Management: Keep support requests organized with a smart ticketing system that prioritizes, assigns, and tracks issues for faster resolution.

Automated Request Routing: Direct support tickets to the right department instantly, reducing wait times and improving service efficiency.

Real-Time Status Tracking: Users can track the progress of their requests in real time, ensuring transparency and accountability in issue resolution.

Self-Service Knowledge Base: Empower employees with an accessible library of FAQs, guides, and troubleshooting tips to resolve common issues without waiting for support.

Multi-Channel Support Integration: Seamlessly integrate emails, chats, and internal support requests into one platform for quicker response times and better collaboration.

Data-Driven Insights & Reports: Gain valuable insights through analytics and reporting tools to identify common issues, response times, and areas for service improvement.

The Product Module is designed to streamline product management, ensuring businesses can efficiently organize, track, and optimize their offerings. From detailed product libraries to advanced categorization and integrations, this module enhances visibility and control over your product data.

Product Library with Multiple Views: Easily browse and manage products in list, card, or catalog view, providing a seamless and visually organized experience for quick decision-making and streamlined operations.

Product Elements for Advanced Customization: Enhance product details with document folders, alternative products, segments, brands, GL types, UOMs, and tags, ensuring a structured and flexible approach to product management.

Centralized Product Information: Keep all product data in one place, ensuring consistency across departments, minimizing errors, and improving decision-making with real-time access to crucial information.

Effortless Variant & Unit Management: Define variant types, units of measurement (UOMs), and tags to ensure precise tracking of product variations, making inventory and sales processes more efficient.

Seamless Integration with Finance & Sales: Connect product details with pricing, financial tracking, and sales processes, ensuring accurate billing, reporting, and streamlined sales operations.

Scalable & Future-Ready: As your business grows, the Product Module scales with you, providing a flexible and structured approach to managing expanding product lines and evolving business needs.

The Project Module is your all-in-one solution for managing projects efficiently, from planning to execution and billing. Whether you’re handling small tasks or large-scale projects, this module provides the structure, tools, and automation needed to keep projects on track, within budget, and aligned with business goals.

Project Elements for Structured Management: Define key project details with categories, types, scopes, and templates, ensuring consistency and clarity in every project.

Seamless Project Planning: Create detailed project plans with timelines, task assignments, dependencies, and milestones, giving teams a clear roadmap to success.

Project Billing & Cost Tracking: Automate billing based on project milestones, time logs, or fixed costs, ensuring accurate and hassle-free invoicing.

Resource Management: Assign and optimize resources based on availability, skills, and workload, preventing bottlenecks and boosting productivity.

Progress Tracking & Collaboration: Stay updated with live dashboards, reports, and collaboration tools, ensuring smooth communication and faster decision-making.

Integration with Finance & HRMS: Link projects with budgeting, payroll, and team schedules, ensuring seamless operations across departments.

The Custom Module is built for businesses that need tailored solutions to meet unique operational needs. It allows companies to design, configure, and implement personalized workflows, data structures, and automation that seamlessly integrate with other AST Workspace modules.

Tailored Workflows for Your Business: Create customized workflows that align with your business processes, ensuring efficiency and automation where standard solutions may fall short.

Flexible Data Structures: Define and organize custom fields, forms, and data relationships, making it easy to capture, store, and manage information relevant to your unique business model.

Seamless System Integration: The Custom Module integrates effortlessly with other AST Workspace modules, allowing businesses to expand their system’s capabilities without disrupting existing workflows.

Industry-Specific Solutions: Whether you’re in manufacturing, healthcare, retail, or logistics, configure the system to meet specific industry regulations, compliance needs, and reporting requirements.

Automated Actions & Custom Rules: Set up automated triggers, notifications, and rules to eliminate repetitive tasks, reduce errors, and ensure data consistency across all modules.

Scalable & Future-Proof: As your business evolves, the Custom Module scales with you, offering a dynamic, adaptable system that grows to meet your changing operational demands.

The Finance Module provides a centralized and automated approach to managing financial operations with accuracy and efficiency. From tracking expenses to setting tax rules, it simplifies financial workflows, ensuring compliance and real-time visibility into your company’s financial health.

Chart of Accounts: Structure your company’s financial transactions with a well-organized Chart of Accounts. This framework ensures seamless bookkeeping, simplifies reporting, and helps businesses track revenue, expenses, and assets effortlessly.

Tax Rules & Compliance: Automate tax calculations and ensure compliance with country-specific tax regulations. By configuring tax rules per jurisdiction, businesses can avoid errors, reduce tax risks, and streamline financial reporting.

Expense Claim Management: Employees can submit expense claims digitally, while managers can review, approve, or reject them in a few clicks. This speeds up reimbursement processes and enhances transparency in company spending.

Expense Claim Grouping & Elements: Categorize expenses into custom groups for better financial tracking. This feature enables businesses to analyze spending patterns and set clear policies for claim approvals.

Payment Terms & Processing: Set flexible payment terms for vendors, suppliers, and customers to optimize cash flow. Automating due dates and payment schedules reduces the risk of late payments and improves financial planning.

Financial Transparency & Reporting: Generate real-time financial reports and insights for better decision-making. By accessing up-to-date financial data, businesses can identify cost-saving opportunities, optimize budgets, and drive profitability.

The CRM Module is designed to streamline customer interactions, improve sales processes, and enhance client engagement in one powerful platform. From tracking leads to managing customer data, this module helps businesses nurture relationships, boost sales, and deliver exceptional service with ease.

Lead & Opportunity Management: Track and manage potential customers efficiently, ensuring no sales opportunity slips through the cracks with automated follow-ups and pipeline tracking.

360° Customer View: Get a complete history of customer interactions, purchases, and preferences in one place to personalize engagement and improve retention.

Sales Automation & Pipeline Tracking: Streamline the sales process by automating repetitive tasks, tracking deals in real time, and improving forecasting accuracy for better decision-making.

Customer Support & Service Tracking: Enhance client satisfaction with built-in service request tracking, ensuring that every inquiry, complaint, or issue is addressed promptly and efficiently.

Data-Driven Insights & Reports: Gain a clear overview of customer behaviour, sales performance, and marketing efforts with real-time reports and analytics to drive strategic business decisions.

Seamless Integration with Other Modules: Connect CRM with finance, supply chain, and project management modules to create a fully integrated system that improves operational efficiency and collaboration.

The Supply Chain Module streamlines procurement, logistics, and supplier management, ensuring a smooth and cost-effective flow of goods and services. With automation and real-time data tracking, businesses can optimize sourcing, reduce delays, and maintain strong supplier relationships.

Regions Management: Define and manage multiple regions for efficient supply chain operations, ensuring smooth coordination between suppliers, warehouses, and distribution centers. This helps businesses tailor logistics and procurement strategies to different geographic locations.

Shipping Method Optimization: Offer multiple shipping methods to meet varying customer and business needs, from standard freight to express delivery. By selecting the best shipping options, businesses can enhance delivery speed, reduce costs, and improve customer satisfaction.

HS Code Tables: Standardize and automate tariff classifications using HS Code Tables for seamless customs clearance and compliance. With accurate classifications, businesses can prevent regulatory issues and avoid unnecessary import/export delays.

Purchase Requests & Approvals: Automate purchase requests and approval workflows, ensuring quick and transparent procurement decisions. This feature eliminates paperwork, reduces approval bottlenecks, and ensures businesses get the right supplies at the right time.

Supplier Management: Maintain a centralized supplier database to track contracts, performance, and pricing agreements. Strengthening supplier relationships leads to better negotiations, improved quality control, and a more resilient supply chain.

Real-Time Tracking & Cost Analysis: Monitor supply chain performance with real-time tracking and detailed cost analysis. With insightful reports and predictive analytics, businesses can make data-driven decisions to optimize inventory, reduce waste, and boost profitability.

The Service & Asset Module is designed to streamline asset management and service operations, ensuring that businesses can track, maintain, and optimize their resources with ease. Whether managing equipment, logging service jobs, or coordinating maintenance, this module provides full visibility and control over your company’s assets and service processes.

Job Logging: Keep track of every service request and maintenance task in one place, ensuring smooth operations and quick issue resolution. This feature provides a complete record of past and ongoing jobs, reducing downtime and improving efficiency.

Equipment Type Management: Categorize and organize all types of equipment used in your operations, from machinery to IT assets. This helps streamline asset tracking, scheduling maintenance, and ensuring compliance with safety regulations.

Service Type Configuration: Define different types of services, from routine maintenance to emergency repairs, and standardize workflows for better service delivery. This ensures consistency, speeds up response times, and enhances customer satisfaction.

Job Centers: Assign and manage service jobs efficiently by organizing tasks into job centers, improving workforce coordination. This allows teams to focus on high-priority jobs while optimizing resource allocation.

Asset Tracking & Management: Monitor the lifecycle of assets, track their condition, and schedule preventive maintenance to avoid unexpected failures. With real-time asset visibility, businesses can extend equipment lifespan and reduce replacement costs.

Seamless Reporting & Compliance: Generate detailed reports on asset performance, service history, and job completion rates for data-driven decision-making. This ensures businesses stay compliant with industry standards while optimizing operational efficiency.

The Production Module is designed to optimize manufacturing workflows, ensuring seamless production planning, real-time monitoring, and resource management. From raw materials to finished goods, this module enhances efficiency, reduces waste, and boosts productivity.

Production Planning & Scheduling: Organize and schedule production processes efficiently, ensuring optimal use of resources and minimal downtime. With real-time updates, teams can adjust schedules based on demand, inventory levels, and capacity.

Bill of Materials (BOM) Management: Maintain accurate BOM records, ensuring that every product is manufactured with the right components and materials. This minimizes errors, improves cost control, and enhances overall production quality.

Work Order Management: Generate, assign, and track work orders in real time to ensure smooth production flow. By streamlining tasks and automating job assignments, businesses can reduce bottlenecks and improve turnaround times.

Inventory & Raw Material Tracking: Monitor raw material consumption and finished goods in real time to prevent stock shortages or overproduction. This feature ensures that inventory levels align with production needs, reducing waste and saving costs.

Quality Control & Compliance: Implement quality checks at every production stage to maintain product standards and regulatory compliance. By identifying defects early, businesses can prevent costly recalls and maintain customer trust.

Production Cost & Performance Analysis: Track production costs, labor efficiency, and machine performance to optimize operations and maximize profitability. With insightful reports, businesses can make data-driven decisions to improve overall production output.

The Sales Module in AST Workspace is built to streamline the entire sales process—from lead generation to closing deals—empowering teams to sell smarter, faster, and more efficiently. With automation, real-time tracking, and seamless integration, businesses can boost conversions, improve customer engagement, and drive revenue growth.

Quotation & Order Management: Create, send, and track customized quotations effortlessly, convert them into orders with one click, and manage invoices without delays.

Real-Time Sales Tracking: Monitor sales performance, revenue trends, and conversion rates in real time to make data-driven decisions and optimize strategies.

Customer & Lead Management: Track potential buyers, nurture leads, and maintain client relationships with automated follow-ups and detailed customer insights.

Sales Pipeline & Forecasting: Gain a clear visual of the sales funnel, track deal progress, and forecast revenue accurately to stay ahead of market trends.

Automated Discounts & Pricing Rules: Set up custom pricing structures, bulk discounts, and promotional offers without manual intervention, ensuring consistent and optimized pricing strategies.

Seamless Integration with CRM & Finance: Connect the Sales Module with CRM, Finance, and Supply Chain for a unified workflow that improves efficiency, minimizes errors, and enhances customer satisfaction.

The Shipping & Tracking Module provides complete visibility and control over shipments, ensuring seamless order fulfillment from dispatch to final delivery. With real-time tracking, automated shipping workflows, and cost-effective logistics management, businesses can enhance operational efficiency and improve customer satisfaction.

Multi-Carrier Shipping Integration: Connect with various shipping carriers to offer flexible and cost-effective delivery options. By selecting the best shipping provider for each order, businesses can optimize costs and improve delivery speed.

Real-Time Shipment Tracking: Monitor packages in real-time and provide customers with live updates on their delivery status. This transparency enhances trust, reduces support inquiries, and ensures proactive issue resolution.

Automated Shipping Labels & Documentation: Generate shipping labels, customs declarations, and invoices automatically for faster processing. This eliminates manual errors and speeds up shipping operations, ensuring compliance with international trade regulations.

Delivery Confirmation & Proof of Delivery: Capture digital signatures, photos, or timestamps as proof of successful deliveries. This feature minimizes disputes, strengthens accountability, and ensures a seamless customer experience.

Freight Cost Calculation & Optimization: Automatically calculate shipping costs based on weight, distance, and carrier rates to select the most economical option. Businesses can reduce logistics expenses while maintaining reliable delivery services.

Returns & Reverse Logistics Management: Simplify the process of handling returns with automated workflows and tracking. By streamlining return logistics, businesses can improve customer satisfaction and efficiently manage restocking or replacements.

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AST-Workspace Modules

Overview

System Admin

HRMS

Intranet

Support Center

Product

Project

Custom

Finance

CRM

Supply Chain

Services & Asset

Production

Sales

Shipping & Tracking

AST-Workspace Modules

Overview

System Admin

HRMS

Intranet

Support Center

Product

Project

Custom

Finance

CRM

Supply Chain

Services & Asset

Production

Sales

Shipping & Tracking

Learnings

New to Workspace

About

Developed by: AST-Workspace Team